Our shades are tough. Sometimes life is tougher.
We’re sorry to hear you’re having issues with your shades and we’d love the chance to make it right for you!
As a small and growing company, all we ask is a little help with shipping and handling / fulfillment fees ($9 anywhere in the US). However, if your purchase is within 30 days, this replacement pair is on us!
If you would like to proceed with your replacement, we can email you a custom invoice and get them out right away. Please email us at firstname.lastname@example.org with your shipping address and which style/colorway you had that needs to be replaced. You can view all of our styles here: Rheos Nautical Eyewear.
We will also need a photo or two for our records and so we can continue to make the absolute best shades on the planet.
Thanks for being part of the Rheos family!