---
title: What Is Your Standard Warranty Program?
description: What is Your Standard Warranty Program?
---
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2. [Warranty & Support](https://help.rheosgear.com/warranty-support?hsLang=en-us)
October 8, 2025
# What Is Your Standard Warranty Program?
## Learn about the protection built into your purchase!
#### Standard Warranty Coverage – What’s Included and How to File a Claim
**Every pair of Rheos sunglasses includes a 1-year limited warranty** to protect you from manufacturing defects. Here's how it works:
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### ✅ What’s Covered
**1-Year Limited Frame Warranty**
- Covers manufacturer defects (e.g., hinge separation, structural cracks)
- Does **not** cover accidental damage or normal wear and tear
- Valid for **one claim per pair** within the first year
- Requires **photo evidence**
**1-Year Lens Warranty – The Saltwater Promise**
- Covers manufacturer defects in our durable HydroClear lenses (any bubbling or peeling)
- Lenses are rated for **120 hours of saltwater and humidity exposure**
- Not covered: scratches are considered wear and tear unless there is a coating issue or premature failure; warping or dashboard heat damage
---
### 💸 Fees & Shipping
For both frame and lens replacements, a **$20 processing and shipping fee** may apply within the U.S. (international fees vary).
---
### 🧽 Lens Care Tips
- Rinse with **fresh water** after saltwater exposure
- Avoid wiping lenses with **anti-odor/silver-thread** shirts
- Don’t leave your shades on your **dashboard or boat console**
---
### 📝 How to File a Claim
1. Take a **clear photo** of the issue
2. Email us at hello@rheosgear.com
3. Submit your **photo + order number**
4. We’ll get back to you within 2 business days
#### If you would like additional peace-of-mind protection, join our [Sun Collective](https://www.rheosgear.com/products/sun-collective-1m?_pos=1&_psq=sun+colle&_ss=e&_v=1.0)! For just $5/mo you'll unlock a 2-Year VIP Warranty, plus immediate savings ($42.50 per pair vs $85) and other member perks.
| Standard | ☀️ Sun Collective |
| --- | --- |
| $85 per pair | ☀️ $42.50 per pair (50% off) |
| 1-year limited frame warranty (manufacturer defects only) | ☀️ 2-year VIP warranty (defects + limited accidental coverage) |
| 1-year lens warranty (Saltwater Promise\*) | ☀️ 2-year lens warranty (Saltwater Promise\*) |
| Oops Replacement:\*\* Not included | ☀️ Oops Replacement:\*\* 30% off your discounted member price |
| $20 processing fee may apply for repairs/parts | ☀️ $5 flat-rate for any repairs or replacements |
| N/A | ☀️ Free travel case |
| N/A | ☀️ Early access + exclusive colors |
- [Sun Collective](https://help.rheosgear.com/sun-collective?hsLang=en-us)
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